Contact Huntley Ford
Sales, service, and parts all answer at (847) 669-6060. Quick Lane, the walk-in shop, has its own line. Here is who handles what.
Who to call
One number reaches sales, service, and parts. Ask for the department you need when you call.
| Department | Number | Call about |
|---|---|---|
| Sales | (847) 669-6060 | New and used vehicles, test drives, and factory orders |
| Finance | (847) 669-6060 | Loans, leases, and trade-in appraisals |
| Service | (847) 669-6060 | Appointments, repairs, recalls, and warranty work |
| Parts | (847) 669-6060 | Ford and Motorcraft parts and accessories |
| Quick Lane | (847) 669-5804 | Oil changes, tires, batteries, and brakes, no appointment |
| Customer relations | (847) 669-6060 | A problem with a sale or a repair |
Hours for each department, and which entrance to use, are on the directions and hours page. [VERIFY] Direct lines for service and parts, if the store publishes them.
The right person for your question
- Sales
Buying a vehicle
New Fords, used vehicles of every make, test drives, and factory orders for a Ford that is not in stock.
Shop new inventory - Finance
Loans, leases, and trade-ins
The business office arranges financing and leases, and appraises the vehicle you are trading in.
Apply for financing - Service
Repairs and maintenance
Service consultants book appointments, explain what the technicians find, and handle recalls and warranty work.
Schedule service - Parts
Parts and accessories
The parts counter sells Ford and Motorcraft parts and orders what it does not have on the shelf.
Visit the parts department - Quick Lane
Walk-in service
Oil changes, tires, batteries, and brakes on any make, without an appointment. Call Quick Lane directly at (847) 669-5804.
About Quick Lane - Customer relations
Something went wrong
Karina Eckert, the customer relations manager, looks into problems with a sale or a repair. Call (847) 669-6060 and ask for her.
Meet the team
Things you can do without calling
Each of these works at any hour, including Sundays, when the store is closed.
Write to us
Use the form for anything that can wait for a reply. If it cannot, call (847) 669-6060.